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Frequently Asked Questions
How do I get started with SnapshotAI?
Sign up for a free account, generate your API key from the dashboard, and make your first request. You get 100 free screenshots per month. Check our Quick Start guide for a 5-minute tutorial.
What's the difference between the plans?
Free (100/mo), Basic (2,000/mo at $17), Growth (10,000/mo at $79), and Scale (50,000/mo at $259). Each plan has different rate limits (2-150 req/min) and storage retention periods.
Can I capture full-page screenshots?
Yes! Use the full_page option to capture entire pages including content below the fold. Processing takes 45-90 seconds depending on page complexity. Supports both scroll and stitch methods.
What devices can I emulate?
We support 47+ device presets including iPhone (15 Pro Max to SE), Samsung Galaxy (S25 to A54), Google Pixel (10 to 7), and tablets (iPad Pro, Galaxy Tab, Pixel Tablet). Or set custom viewports from 320x240 to 3840x4320.
Do you support video recording?
Yes! Capture scrolling videos in MP4, GIF, WebM, MOV, or AVI formats. Control scroll speed, duration (1-60s), and choose between smooth or auto-scroll. Perfect for demos and presentations.
How do webhooks work?
Get real-time notifications when screenshots complete or fail. Configure webhooks to receive POST requests to your endpoint. We support automatic retries (3 attempts) and include HMAC signature verification for security.
Can I block ads and cookie banners?
Yes! Our AI-powered content blocking uses machine learning models trained on millions of web pages. It intelligently detects and removes ads, cookie banners, and trackers with 99.8% accuracy across all languages and designs. No manual configuration needed.
What about password-protected pages?
Yes, pass custom headers, cookies, or HTTP authorization. You can also inject JavaScript to handle login forms. Perfect for capturing authenticated dashboards and private content.
How long are screenshots stored?
Retention depends on your plan: Free (1 day), Basic (7 days), Growth (30 days), Scale (unlimited). Download URLs are valid for 1 hour. You can re-generate them via the API anytime.
Do I need to configure my own storage?
No! We include high-performance CDN-backed storage in every plan (100MB to 100GB). No S3 buckets or external configuration needed. Just start capturing screenshots from minute one with automatic retention policies.
Does the API use AI technology?
Yes! Our API leverages advanced AI for content blocking (99.8% ad detection accuracy), intelligent cookie banner recognition across 50+ languages, and automatic tracker detection. AI models are retrained weekly for continuous improvement.
Can I save screenshot configurations?
Yes! Use Templates to save and reuse your favorite configurations. Perfect for consistent screenshots across projects. Manage templates via the Playground or API.
Need Dedicated Support?
Enterprise plans include 24/7 support, dedicated account manager, and SLA guarantees.