Privacy Policy

1. Introduction

SnapshotAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our screenshot API service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, password)
• Billing information (credit card details, billing address)
• URLs and content you submit for screenshot capture
• Support and communication data

2.2 Automatically Collected Information

• API usage logs and metrics
• IP addresses and device information
• Browser type and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our screenshot API service
• Process your payments and manage subscriptions
• Send you service updates and technical notices
• Respond to your support requests
• Improve our services and develop new features
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including:

• End-to-end encryption for data in transit (TLS 1.3)
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Access controls and authentication mechanisms

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Screenshots are retained according to your plan's retention policy (7 to 90 days). You can request deletion of your data at any time.

6. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our service:

• Payment processors (Stripe)
• Cloud infrastructure providers (AWS, Google Cloud)
• Analytics services
• Customer support tools

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

8. GDPR Compliance

For users in the European Union, we comply with GDPR requirements. We process your data based on legal grounds such as contract performance, legitimate interests, or your consent.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: